RETURN POLICY

Return & Exchange Policy

All Sales Are Final

Due to the personalized nature of our products, all name necklaces are made to order and cannot be returned or exchanged unless there is a defect or error on our part.

We Will Make It Right If:

• You received the wrong name or spelling (different from what you submitted)

• Your item arrived damaged or broken

• There was a manufacturing defect

In any of these cases, contact us within 7 days of delivery with a photo of the issue and your order number. We will remake or replace your item at no charge.

We Are Not Responsible For:

• Spelling errors submitted by the customer at checkout

• Choosing the wrong font, size, or metal color

• Change of mind after the order is placed

• Delayed delivery due to carrier issues

How to Contact Us

Email us at support@meanah.com within 7 days of receiving your order. Include:

• Your order number

• A clear photo of the item

• A brief description of the issue